![]() In our example, we will implement the test by using the credentials of Office 365 user named: the E-mail address text box, enter the E-mail address of the Office 365 recipient ( in our scenario) + the user password.Ĭhoose the option: I can’t set up Outlook with my Office 365 account The Office 365 Support and Recovery Assistant tool perform the Troubleshooting process by simulating the access of Office 365 users to his Exchange Online mailbox. To download Office 365 Support and Recovery Assistant, use the following link: Microsoft Office 365 Support and Recovery Assistant (pre-release build for customer feedback)Ĭlick on the I Agree option Step 2 – Activate the Office 365 Support and Recovery Assistant Step 1 – Download and install to Office 365 Support and Recovery Assistant
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